Event Calendar

Client Casework: Providing Emergency Assistance

Course ID: DIS000015- Client Casework: Providing Emergency Assistance is a basic, instructor-led, video-supported course designed to train Red Cross caseworkers how to conduct effective client interviews and provide appropriate assistance to help meet a client’s immediate disaster-caused or disaster-aggravated needs. This course consists of instructor and video presentations and class discussions, which focus on the skills, knowledge and attitudes required of a Red Cross caseworker. It culminates in an interactive activity in which participants have an opportunity to conduct interviews, assess client needs and determine the appropriate assistance, using the tools and resources available to caseworkers. This course qualifies for 0.8 CEU credit under the International Association for Continuing Education and Training (IACET) guidelines. Refer to the Continuing Education Units (CEU) pages on CrossNet for more information.